Humans vs AI: Seven parameters that create a narrative for vehicle inspections


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Can you imagine yourself reducing your vehicle inspection costs by half while also increasing accuracy and customer satisfaction? It might seem like a distant future scenario, but this is happening right now with AI, a transformation of the automotive industry, with a paramount innovation.

Each day, there are a huge number of vehicles that sit idle, awaiting human inspections, which might take a lot of time as they have to assess and compile reports. This might be a time-consuming process while also containing a bunch of errors and inconsistencies. The financial impact? Much lost in revenue, reduction in efficiency, and customer dissatisfaction.

But what if there was a better way?

Inspections of vehicles are the foundations upon which the insurance companies, car rental operations, and repair providers build their most important decisions. Because of this, it is crucial for AI to revolutionize vehicle inspections. Many companies, including Inspektlabs can deliver results through AI in minutes instead of days, with a remarkable amount of accuracy that might be difficult for human inspectors to match consistently.

In this blog, we will be covering the comparison between human inspections and AI-powered inspections across seven important parameters. AI-powered inspections are not just an alternative, but they also help this industry to set a whole new standard for their customers. Whether it is reducing the costs, increasing customer satisfaction, or even gaining a competitive advantage over other businesses. AI is sure to create a huge impact.

1. A reduction in operational expenses: Cost efficiency.

Cost reduction remains a top priority for many businesses that are looking to maximize profitability. Traditional manual inspections come with a considerable price, which ranges from $50 to $200 per inspection. The costs also tend to escalate further when one factors in the specialized inspection requirements, travel expenses of the inspectors, and other logistical considerations.

AI powered inspections can significantly lower per-inspection costs, leading to substantial long-term savings. This decrease in costs can be a benefit to customers, as they will have to eventually incur the inflated costs which are due to operational requirements.

2. Customer experience

At times, especially with many limitations, customers are not always satisfied with the inspection process done by humans.

Human inspectors are required to be physically present and also travel to various locations to inspect the vehicles. This can affect the experience of the customers as it increases the wait time and also creates scheduling challenges. It is a long and frustrating process.

But, AI-driven inspections have set the bar higher by enabling the option of remote assessments, which helps to improve the customer’s experience. These assessments can be done by smartphones and fixed cameras. Customers are also provided with a detailed report of the assessment, only seconds after the inspection. making it much more efficient. This technological advancement has enabled inspection periods to be completed much faster, which significantly helps customers.

3. Accuracy in inspection

Human inspections and AI inspection systems both hold the capability to analyze vehicular damage during the assessment. But, they both hold advantages and disadvantages.

Human inspectors can perform thorough evaluations of the vehicle, both interior and exterior. However, the accuracy may heavily depend on the individual’s expertise, experience, and attention to detail. They are also more prone to oversight errors when documenting information.

In this case, AI systems can deliver consistently highly accurate reports from the outset. It also depends on training data quality, and with this, modern systems can minimize the false positives and missed damage indicators. AI can also effortlessly identify visible physical damage, but may have some limitations when it comes to detecting micro damage or internal issues that are not visually apparent.

4. Damage detection and its capabilities.

Human inspectors are able to dedicate additional time to vehicles, which helps to document the damage comprehensively. The significant advantage that they hold lies in their ability to identify internal issues that are apparent with the help of specialized testing of the vehicle.

In today’s time, AI-powered detection is primarily focusing on the internal and external damage. The in-depth detection of internal mechanical damage of the vehicle, requires additional sensors and specialized technology, which is designed in a way, specifically for this purpose. This can sometimes lead to a hike in repair costs.
5. Prevention of fraud: enhancement in inspection integrity

Manual inspections carry a higher fraud risk compared to AI-powered alternatives.

In scenarios of traditional inspections, there is a possibility for genuine human error, which can lead to inaccurate reporting of the assessment. The concerning point is also that unscrupulous inspectors may misrepresent or fabricate damage reports, which can lead to a compromised inspection process.

In this case, AI has an upper hand as it can include several verification techniques that help to significantly reduce such discrepancies. Technology in today’s time reduces errors and also helps to flag such fraud attempts. This helps to add an extra layer of security and trust.

6. Processing speed: A revolution to increase efficiency

The most significant pain points in vehicle inspections are perhaps speed and efficiency.

As mentioned earlier, manual inspections are a rather time-consuming process, which includes the inspector’s travel, physical documentations, compilation of reports, and resolution of various discrepancies. These factors combine, create an extension in the proposed timeline.

AI-powered inspections can complete this process, from damage detection to a comprehensive report generation, within a span of some minutes. This efficiency proves to be a savior of significant time and resources while also maintaining and improving the quality of inspection.

7. Geography: Accessibility, which is not confined by borders

Another substantial challenge is the accessibility in the case of traditional inspections. Remote locations often find it difficult to avail the availability of inspectors, which can create a list of problems. Significant logistical hurdles, requiring the inspector to travel to distant sites and also arrange transportation of vehicles to inspection locations.

These limitations are not seen in AI-powered inspections, as they can help by enabling smartphone-based assessments, virtually in any location. The only requirement needed is a good internet connection that can help to process the data transmission. This largely helps the customer when it comes to creating a space for quality inspections while also maintaining accessibility.

Conclusion

Artificial intelligence and computer vision are tremendously transforming vehicular inspection methodologies. As the technology advances, more businesses tend to incorporate AI-driven inspections, which are eventually establishing the industry standards.

Automotive companies, including companies like Inspektlabs, embody this forward-thinking approach, which combines the expertise of while also combining deep technical knowledge with practical inspection experience to deliver solutions that address the real-world challenges rather than just theoretical problems.

While there are many aspects of technology that continue to evolve, these systems rapidly aim to overcome current limitations. Businesses can significantly position themselves in today’s time by embracing AI-powered vehicle inspections, eventually improving efficiency and gaining a competitive advantage over others in an increasingly digital marketplace.


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