What is Information Technology (IT)& Why is it Important?

Information Technology sounds like a formidable term. Not everyone’s cup of tea. Something so far removed from, What is Information Technology (IT)


Information Technology sounds like a formidable term. Not everyone’s cup of tea. Something so far removed from the common narrative that only an exclusive community could find it useful. In reality, it is the science that powers the modern age. It is a growing field that touches every part of society.

What is Information Technology (IT)

Technically, it is the management of systems that process data. Data is the building block of today’s world. Everywhere you see, there is a flow of information. What keeps this information going to and fro between different units in the field of Information Technology or IT, for short? This can include software, hardware, and management of other platforms.

Information  technology

Software refers to all those programs that have a non-physical presence and are stored electronically. For example, your PC’s operating system. On the other hand, hardware encompasses all those parts that are susceptible to touch and physical manipulation. For example, your PC’s hard drive. An IT expert is responsible for configuring hardware components and for deploying software applications. This is one way to understand the job of an IT worker. Another way to see how Information Technology works is through its role in an organizational setup.

How does an IT Department Work?

There are different kinds of organizations in society. Some are commercial, while others may be inclined towards health or agricultural industries. One thing that most of the advanced establishments have in common is the presence of an IT department. Since there is a continuous inflow and outflow of information, an IT department regulates this data flux so the organizations can perform their operations expertly. Three main responsibilities of IT are:

  • Operational Support – An IT department offers technical assistance in case of incidents, manages the sanctioned devices, maintains the corporate network and tests the security shields of the organization.
  • Infrastructure Support – Information Technology workers are also responsible for keeping the organization’s elementary hardware, such as servers, routers, and phone desk systems, in perfect shape.
  • Governance Support – This includes ensuring that the IT policies are transparent, and its corresponding processes are in line with the organization’s core values, goals, and needs.

Though an IT department handles multiple responsibilities in addition to these, you don’t see them on the front end. That’s because IT works from behind the curtain, and automates organizational activity smoothly from there. Without the support of Information Technology, industries cannot ensure continuity.


Why is Information Technology Important?

This is a question of relevancy. Does IT have a place in our future? The answer is YES. Organizations that follow the latest trends know the importance of digitalization and the World Wide Web. There are hardly any agencies in today’s age that don’t have computer systems and servers to keep them connected to the world. Without an IT department, maintaining a standard level of connectivity, security and service would become a hard challenge. Information Technology provides the right backing to an organization to outsmart its competitors and to out-deliver its promises to the consumers. Not only that, but IT also helps with:

  • Cloud Storage – With the information overload, it might get difficult for organizations to store data on their own servers. IT extends this data storage capacity by maintaining a connection with third-party cloud platforms.
  • Bandwidth Allocation – The Internet is the most important resource nowadays. There are multiple internet service providers in the market. IT acquires lucrative broadband along with the likes of Charter internet for the house and handles bandwidth allocation for videoconferencing and email hosting, so it can be utilized effectively.
  • Data Management – IT’s core function is data processing. Therefore, it offers sophisticated software, analytical skills, and high-end hardware to organizations to achieve maximum operational efficiency.

Read that again. Maximum operational efficiency. This should be enough to prove the significance of information technology in general.

What is the Significance of IT in Business?

Enterprises use advanced software programs, dedicated mobile applications and cloud computing to serve their customers’ needs better than their competitors. Take a look at Amazon, the e-commerce giant, for instance. Its online marketplace is fast, safe and allows users to purchase just about anything within a few clicks. What makes this systematic harmony possible is the IT department.

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Information Technology enables businesses to manage and store consumer data such as credit card details without running out of space. It also helps firms maintain website security, streamline financial transactions and offer the best customer support via live chat. Moreover, if a business has a strong IT department, it can run a call center much more smoothly, and gain profit up the curve.

What is the Significance of IT in Education?

The trend of online classrooms saw a rise in popularity long before it became a necessity due to the coronavirus pandemic. Virtual education breaks through the restrictions of traditional classrooms and offers unprecedented flexibility to the schooling systems.

What is Information Technology (IT)

Students get a chance to access the lessons online, participate in ongoing projects, connect with their peers in chat forums and submit their tasks on the school’s virtual board. Educators introduce technologies like AR and VR in their lessons; use advanced grading software and other tools to make the whole process efficient. And what holds everything together at the backend is information technology.

What is the Significance of IT in Healthcare?

Information technology also touches the field of medicine and promises to reform healthcare for the betterment of all. Advanced IT systems allow doctors to send, receive and store a patient’s information on a cloud or other virtually accessible platforms within seconds, and without having to wait for paperwork.

There are now messenger applications around healthcare, which enable patients to relate their illness and the doctors to diagnose symptoms through quick chats and video calls. Mental health practitioners also get the opportunity to deploy and manage smart AI chatbots through information technology.

Wrapping Up

As this post shows, information technology works towards making things better for businesses, educators, healthcare departments and other organizations. It is the science that deals in data and effective data management are exactly what we need to progress into an information-centric future.

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